Frequently Asked Questions
What is Fusion Mineral Paint?
Fusion Mineral Paint and associated products are game changers in the upcycling industry. Non toxic and so easy to use, you'll wish that you'd found them sooner. You can find detailed information here.
A product I'd like is out of stock, when will it be available again?
Here at Revamped.ie we have a constant flow of stock coming in. If you see an item that you would like to purchase it is likely that it will be available again soon. However, if you'd like confirmation, please do not hesitate to contact us via our website messenger service or [email protected]
Please note that some items are available for Pre-Order only. These particular items (clearly marked) must be paid for in advance and will be dispatched as soon as they are in stock. This can typically take between a few days to a few weeks.
I've seen a particular item on social media that I can't find on your website. Can you get it in?
As a stockist of several extensive crafting brands, we do not always carry the full range of products. If you are looking for an item from one of the brands we stock, please get in touch with an image and name (where possible) and we will do our best to source that product. If we cannot get the specific item for you, we can find out fairly quickly and let you know either way.
Our online products are available for shipping worldwide, however, please note that this option does not include liquids. Fusion Mineral Paint, Polyvine etc can only be delivered in the Republic of Ireland and Northern Ireland. Please see your own country's stockists for these products.
Non-liquid products like moulds, decor transfers, decoupage papers etc can be shipped worldwide and will be sent registered post outside of Ireland/NI. Prices vary depending on the receiving country.
How much is delivery?
Delivery costs vary according to weight and bulk. All liquids must be shipped via courier for a fixed fee of €7.50 up to 30kg in weight. Smaller items such as decoupage papers, colour charts can be posted via An Post. Postage costs will be calculated at the checkout. Please note that there may be several options available, so check the drop down menu before you checkout and pay.
FREE delivery is available in the Republic of Ireland and Northern Ireland ONLY when you spend €100 or more.
When will I receive my order?
All online orders are dispatched every Monday, Wednesday, Thursday and Friday (excl Bank Holidays). Orders received by 1pm will be dispatched the same day via a third party service and typically arrive within 24-48 hours. Once your order has been dispatched you will receive an email detailing tracking information (where relevant). Please note that Revamped.ie cannot be held responsible for delays in transit. Fastway and An Post are the carriers used.
If you have not received a dispatch email, please check your Spam or Junk email folder. Your email will be from '[email protected]'
I haven't received my order!
If you have not received your order in a reasonable amount of time, please check your dispatch email detailing any tracking information (where relevant). If your order does not have a tracking number and has been sent standard post by An Post, then please allow more time for the item to arrive. It is rare, but sometimes there are postal delays. You can also contact us at [email protected]
Please allow extra time during busy periods, like Christmas, for deliveries to arrive.
My order was damaged in transit!
Unfortunately, accidents do happen from time to time. If your order has arrived damaged please notify us within 24 hours of receipt by sending images of the damaged box and it's contents via email to [email protected]
Once we have this information, we can arrange a replacement or refund.
What is your returns policy?
If you receive your purchase, but have changed your mind, we will happily refund you minus the delivery costs. Please note that any returns must be received within 14 days of receipt, in it's original packaging and in new/original condition. The customer is liable for all postage/delivery costs associated with any returns.
Liquid products that have had their inner or outer seals removed do not qualify for exchange or refund.
This does not affect your statutory rights.
I'd like to speak to a person, how do I contact you?
As well as email or the online messenger service, we are on Facebook and Instragram or you can also call Beverley directly on 087 2196305.
I have an item of furniture that I would like to have upcycled. Who can help me?
Beverley at Revamped Furniture and Home offers a commission service for your furniture. She is based in Drogheda, co Louth.
If Drogheda is too far from you, we can recommend professional upcyclers who would be happy to look after you. Please see this link for a list of upcyclers in Ireland and Northern Ireland.
Here's some tips and ideas to consider when requesting a commission service.